Sunday 7 August 2011

Hosted or On-premise?

Hosted CRM for small business is a software deployment and ownership strategy in which a company hosts its customer relationship management (CRM) on servers via the Internet. Hosted CRM systems deliver flexible, convenient and cost-effective CRM solutions to small businesses that traditionally lack the IT resources to implement a traditional in-house CRM solution. The hosted CRM model is said to decrease cost and allows a company to focus more resources on its main business areas.

In-house CRM, on the other hand, while more expensive, is also said to allow more customization. In-house CRM model include high software and consulting costs, ineffective user adoption, and poor management. However, because in-house CRM can be tailored more specifically to the particular needs of an organization, most larger companies opt for the traditional model.

Read more about the difference between Hosted CRM and On-Premise CRM at Maple CRM articles page. Click here to get redirected directly.

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