Thursday 13 June 2013

CRM Solution India

The term CRM describes methodologies, software, and often, Internet capabilities designed help businesses manage customer relationships in an organized fashion. While CRMs have traditionally been seen as an automated way to track and maintain client contact data, today’s CRMs are smarter, faster, and highlight the most up-to-date computing technologies available.

CRM software is essentially meant to address the needs of marketing, sales and customer service and support divisions within an organization and allow the three to share data on clients to improve sales and customer service.

CRM is becoming an important and a centralized tool to reach the business objectives. With an ever increasing customer expectation there is a need for organizations to adopt new business services and strategies. CRM with its numerous features helps in enhancing sales, customer support and success in business.

CRM applications play an integral role within the modern business. Providing a seemingly unending list of benefits, properly implemented CRM system has the ability to rapidly improve sales figures, improve marketing response rates and improve levels of customer service.

How Maple CRM can help your organization?

  • Lowers your cost of operations
  • Drives productivity within your sales & marketing process
  • Improves team collaboration
  • Provides real time access to customer data 
  • Decreases the time spent on administrative costs
  • Enables efficient marketing campaigns
  • Ensures effective customer service
  • Reduces the average time to resolve customer issues

With Maple CRM, you can improve profitability and drive revenue growth along with real time process management.

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