CRM helps in protecting revenues from your present customers by ensuring that you are delivering exceptional service and safeguarding their loyalty. It allows you to leverage the opportunities and proactively grow your revenue share through highly focussed business development programmes with true customer lifecycle management.
Selling to new prospects is generally regarded as being five to ten times more costly than selling to an existing customer. CRM solutions can allow you to extend the reach and effectiveness of your new business sales and marketing programmes through on-going process improvements, productivity enhancements and significant cost savings.
How CRM can help?
- Enables you to leverage further revenue opportunities within your current customer base.
- Ensures your sales, marketing and customer services resources are being used to maximum effect
- Reduces the cost of your marketing leads
- Minimises administration costs
How Maple CRM can help your organization?
- - Lowers your cost of operations
- - Drives productivity within your sales & marketing process
- - Improves team collaboration
- - Provides real time access to customer data
- - Decreases the time spent on administrative costs
- - Enables efficient marketing campaigns
- - Ensures effective customer service
- - Reduces the average time to resolve customer issues
With Maple CRM, you can improve profitability and drive revenue growth along with real time process management.
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